Money-back policy
General refund rules
We value any feedback and do everything to make our customers happy with our
products and services. However, if you are not completely satisfied with our services,
you can get a refund according to the terms provided herein.
Generally the fees you have paid are non-refundable and/or non-exchangeable,
unless otherwise is stated herein or as required by applicable law. In addition, certain
refund requests may be considered by our company on a case-by-case basis and
granted at our sole discretion.
A refund can usually be claimed only during the subscription period. If the
subscription period has expired before you made a request for a refund, we will not
be able to provide you with a refund.
Note for residents of certain US states. If you reside in California or Connecticut
and cancel the purchase at any time prior to midnight of the third business day after
the date of such purchase, we will return the payment you have made.
Note for the EU residents. If you are a consumer based in the EEA or Switzerland,
you have an automatic legal right to withdraw from contracts for purchases of
Services. However, when you make a purchase of a single item of digital content
(such as a video recording or a pdf file) you expressly agree that such content is
made available to you immediately and you, therefore, lose your right of withdrawal
and will not be eligible for a refund. By signing up for our Service which is not a
single item of digital content and is provided on a continuous basis (such as
subscriptions to the App) you expressly request and consent to an immediate supply
of such Service. Therefore, if you exercise your right of withdrawal we will deduct
from your refund an amount that is in proportion to the Service provided before you
communicated to us your withdrawal from the contract.
- Exercise of the Right of Withdrawal. Where you have not lost your right of
withdrawal, the withdrawal period will expire 14 days after the day you enter into that
contract. To exercise your right of withdrawal, you must inform us – Language Apps
Limited, ROOM 913, 9F, HOLLYWOOD PLAZA, 610 NATHAN ROAD, MONG KOK,
KOWLOON, Hong Kong, email: support@brightmobileapps.com – of your decision to
withdraw from a contract by an unequivocal statement (e.g. a letter sent by post or
e-mail). You may use the model withdrawal form below, but it is not obligatory. To
meet the withdrawal deadline, you need to send your communication to us saying
you wish to withdraw from the contract before the withdrawal period has expired.
- Model Withdrawal Form
To: Language Apps Limited, ROOM 913, 9F, HOLLYWOOD PLAZA, 610 NATHAN
ROAD, MONG KOK, KOWLOON,Hong Kong,email: support@brightmobileapps.com
I hereby give notice that I withdraw from my contract of the following service:
Received on:
Name:
Address:
Signature: (required only if sent by post mail)
Date:
Any translation from the English version is provided for your convenience only. In the
event of any difference in meaning, version, or interpretation between the English
language version of this Money-Back Policy available
at https://appspeechen.s3.us-west-002.backblazeb2.com/iOS/LandingOffer/moneyback_bright.pdf and any translation, the English language version will prevail.